Last Updated: February 18, 2025
1. Introduction
Welcome to My Safe Docs (“we,” “our,” or “us”). These Terms and Conditions (“Terms”) govern your use of our website, services, and applications (collectively, the “Services”). By accessing or using our Services, you agree to comply with and be bound by these Terms. If you do not agree with these Terms, please do not use our Services.
By using our Services, you also agree to our Cookies and Privacy Policy.
2. Services Overview
My Safe Docs provides a secure online platform for users to upload, store, and manage documents and images. Our Services include various subscription plans tailored to meet individual and business needs.
3. User Accounts
• Registration: To access certain features, you must create an account by providing accurate and complete information.
• Account Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. Notify us immediately of any unauthorized use.
4. Subscription Plans and Payments
Plans & Pricing
We offer multiple subscription options:
• Home Plan: £5.40 per month or £54.00 per year
• Business Plan: £8.40 per month or £84.00 per year
• Business & Home Plan: £11.40 per month or £114.00 per year
• Travel Only Plan: £14.40 per year
Billing & Payment
• Payments are processed securely via Stripe.
• By subscribing, you authorize us to charge your payment method on a recurring basis corresponding to your selected plan.
Cancellations & Refunds
• You may cancel your subscription at any time through your account settings.
• Cancellations take effect at the end of the current billing cycle.
5. Acceptance of Terms & Policies at Checkout
• When purchasing a subscription, you must accept these Terms and Conditions, along with our Cookies and Privacy Policy.
• You cannot complete checkout or create an account without ticking the acceptance box.
6. User Responsibilities
• Content Ownership: You retain ownership of the content you upload. By using our Services, you grant us a non-exclusive, worldwide license to store and process your content as necessary to provide the Services.
• Prohibited Content: You agree not to upload content that is illegal, harmful, or infringes on the rights of others.
7. Data Security & Disclaimer
We implement industry-standard measures to protect your data, including encryption and secure server storage. However, no system is entirely secure. By using our Services, you acknowledge and accept the inherent risks associated with online data storage, including potential unauthorized access, data breaches, cyber-attacks, and system vulnerabilities.
Additionally, while we strive to maintain a fully functional and secure platform, bugs, errors, or software malfunctionsmay occur. These issues could temporarily affect access to your files or services. We work diligently to resolve such problems, but we do not guarantee uninterrupted access or that all bugs will be immediately fixed.
Important Notice: We strongly advise only uploading documents that you are comfortable storing online. We do not guarantee absolute security and are not liable for any loss, corruption, or exposure of stored data due to security incidents, system failures, or software bugs.
8. Third-Party Services
We integrate with various third-party services:
• Stripe (Payment Processing)
• Google Site Kit (Analytics & Performance)
These third parties operate under their own terms and privacy policies. We are not responsible for their practices.
9. Limitation of Liability
To the fullest extent permitted by law, My Safe Docs, its affiliates, and their respective directors, employees, and agents shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of data, arising out of or related to your use of the Services.
10. Modifications to Services & Terms
We reserve the right to modify or discontinue the Services at any time without prior notice. We may also update these Terms periodically. Continued use of the Services constitutes acceptance of the revised Terms.
11. Governing Law
These Terms are governed by and construed in accordance with the laws of the United Kingdom.
12. Contact Information
For questions or concerns regarding these Terms, please contact us:
My Safe Docs Ltd
167 – 169 Great Portland Street
Fifth Floor
London
W1W 5FP